Graia Ticket Desk
Bot & agent outcomes for event support
Total tickets
0
All tickets logged by bots and agents.
Resolved by bot
0
0%
Tickets fully resolved by automation.
Still requiring agent
0
0%
Open, escalated or closed by agents.
Bot success by category
Bars show % of tickets per category resolved by bot.
Tickets
Click a row to see full ticket details.
Outcome: All
Category: All
Ticket
Customer
Issue Type
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Status
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Customer
×
Ticket ID
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Outcome
Resolved by
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Event
Issue type
Description
Internal notes
Conversation ID
Created
Updated
Resolved at
Ticket URL